Terms of Use

Agreement to Terms

By accessing or using our website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our services.

Services Description

We provide culinary instruction services including:

• One-on-one cooking coaching
• Small group workshops
• Recipe development and testing
• Specialized skill classes
• Multi-week courses
• Meal planning consultation

Booking and Payment

Booking Process

To book services, you must:

• Provide accurate contact information
• Select your desired service
• Confirm availability
• Complete payment as required

Payment Terms

Payment is required in full at the time of booking unless alternative arrangements have been agreed in writing. We accept major credit cards and bank transfers.

Pricing

All prices are stated in British Pounds (GBP) and include VAT where applicable. We reserve the right to modify pricing with reasonable notice, though existing bookings will honor the originally quoted price.

Cancellation and Refund Policy

Client Cancellations

• More than 48 hours before session: Full refund or credit toward future booking
• 24-48 hours before session: 50% refund or full credit
• Less than 24 hours before session: No refund; 50% credit toward future booking
• No-show: No refund or credit

Course Cancellations

For multi-week courses:

• Cancellation before first session: Full refund
• Cancellation after first session: Refund for remaining sessions minus 20% administrative fee
• Alternative: Credit for remaining sessions applicable to other services

Provider Cancellations

If we must cancel a session due to unforeseen circumstances, you will receive:

• Full refund, or
• Rescheduling to an alternative date at your convenience

Client Responsibilities

You agree to:

• Arrive on time for scheduled sessions
• Disclose any food allergies or dietary restrictions in advance
• Follow safety instructions provided during sessions
• Respect the teaching environment and equipment
• Not distribute or reproduce proprietary recipes or materials without permission

Health and Safety

Participation in culinary instruction involves inherent risks, including but not limited to cuts, burns, and allergic reactions. You acknowledge these risks and agree to:

• Follow all safety guidelines provided
• Inform us of any health conditions that may affect your participation
• Use equipment properly and carefully
• Report any injuries or incidents immediately

Intellectual Property

All content on this website, including text, graphics, recipes, techniques, and educational materials, is protected by copyright and other intellectual property rights.

You may not:

• Reproduce materials for commercial purposes
• Distribute proprietary recipes without permission
• Use our trademarks or branding without authorization
• Claim our content as your own

Personal use of recipes and techniques learned during sessions is permitted and encouraged.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Injuries sustained during sessions, except where caused by our negligence
• Allergic reactions, provided you disclosed relevant allergies in advance
• Indirect, incidental, or consequential damages
• Results or outcomes from applying learned techniques

Our total liability for any claim shall not exceed the amount you paid for the specific service in question.

Photography and Media

During sessions, we may take photographs or videos for marketing and promotional purposes. By attending, you consent to such use unless you explicitly opt out in writing before the session.

Code of Conduct

We maintain a respectful learning environment. Inappropriate behavior, including harassment, discrimination, or disruptive conduct, may result in immediate removal from sessions without refund.

Dietary Restrictions and Allergies

While we make reasonable efforts to accommodate dietary restrictions and allergies when disclosed in advance, we cannot guarantee a completely allergen-free environment. Cross-contamination may occur.

Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or public health emergencies.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any service with reasonable notice. Active bookings will be honored or refunded.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Changes to Terms

We may update these Terms of Use from time to time. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Use:

Email: [email protected]
Address: 127 Upper Street, Islington, London N1 1QP, United Kingdom

Entire Agreement

These Terms of Use, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Culinary Mastery.